Here when you need it
帮助与支持
Help & Support
从出生资料到一份可保存、可分享、可离线重看的个人说明书。
常见问题
地点搜不到怎么办?
可以直接输入“城市 + 省/州 + 国家”,无需一定点击候选项。例如:湘潭市雨湖区,中国。应用会优先使用搜索结果,无法联网时也会根据完整文字尝试继续。
为什么出生时间很重要?
几分钟通常不会改变大部分结果,但临近闸门或线位边界时可能产生差异。请尽量使用出生证明上的当地时间。
如何保存或分享?
生成后点击“保存图片”写入系统相册,或点击“分享”打开 iOS 分享面板。首次保存时请允许相册添加权限。
如何删除我的资料?
打开右上角隐私设置,点击“清空历史记录”。卸载应用也会删除保存在应用沙盒中的资料。
结果是否是专业诊断?
不是。内容用于自我探索与娱乐,不应替代医疗、心理、法律、财务或职业建议。
Frequently asked questions
What if my place is not found?
Enter a complete place such as city, state or province, and country. Selecting a suggestion is optional. The app uses search results when available and can still try to continue from complete text when the network is unavailable.
Why does birth time matter?
A few minutes usually do not change most results, but a time near a gate or line boundary can. Use the local time shown on a birth record whenever possible.
How do I save or share?
After generating, choose Save Image to add the image to Photos or Share to open the iOS share sheet. Allow add-only Photos access when prompted.
How do I delete my data?
Open Privacy Settings and choose Clear History. Uninstalling the app also removes data stored in its app container.
Is this professional advice?
No. The content is for personal reflection and entertainment and is not a substitute for medical, psychological, legal, financial, or career advice.
仍需帮助? / Still need help?
请通过应用商店产品页中公布的开发者支持渠道提交问题,并描述设备型号、iOS 版本和复现步骤;不要发送真实出生资料。 Use the developer support channel listed on the app's store page, and include your device, iOS version, and steps to reproduce. Do not send real birth data.